Societal Readiness Level (SRL)
This concept refers to how ready is society at large to accept a particular innovation, be it technological or social. SRL is a holistic judgment incorporating ethical, legal, social, and economic factors. Its levels range from the point where a particular societal need is beginning to emerge and be identified as such, all the way to society making use of relevant innovations to answer that need.
Bruno and colleagues’ article Technology Readiness revisited: A proposal for extending the scope of impact assessment of European public services. Published in the Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance (ICEGOV2020), Athens, Greece, March 11-13, 2020 and available here.